“The Website” is operated on our behalf by BI Worldwide Limited (BIW) of 1, Vantage Court, Newport Pagnell, Buckinghamshire MK16 9EZ. BIW is acting as a data processor for the purposes of data protection law (this means BIW will only use your information on our instructions and in accordance with a written contract that ensures your rights are protected).
For the purpose of data protection law BSH and BIW are Joint Independent Data Controllers and Data Processors (“us”, “our” and “we”).
We will collect and use personal information that you provide to us in connection with “the Website”. If you provide details of your activities in order to earn Reward Points, then we will collection information about those activities. We also collect information when you:
The information we collect in this manner will usually include your name, address, e-mail address, phone number and bank details as well as information about your purchase. “The Website” is continually being improved and developed and as such further information may need to be collected from you from time to time. You will be notified of any further information required and the reason behind this when visiting the site.
Your use of “the Website” will generate information, some of which will relate to you. We may collect and analyse this information, including the following:
We need to use your information for the following reasons:
We use your information in the manner set out above because we need to in order to:
We may also use information with your consent, but we will make it clear when we do this. In any event, your information will only be used for the purpose(s) we collected it for (or else for a closely related purpose, such as record keeping).
We respect the privacy of your information and won’t share it with third parties, except in a few cases where necessary for the purposes set out above. The recipients of your information may include:
Where we share information with a third party, we will take steps to ensure that your data is properly protected and there will be a contract in place to ensure your information and rights are protected.
In addition to the situations above, we may share information if the need arises because:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where you have been provided with (or where you have chosen) a password which enables you to access “the website”, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure and even the best policy cannot protect your online privacy and security in all circumstances. We will do our best to protect your personal data however, we cannot guarantee the security of your data transmitted to “the website”. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We only store your information so long as it is required for the purpose(s) we collected it for (or for a related compatible purpose, such as keeping a record of a transaction). We regularly review what data we have and delete that which is no longer necessary. In certain situations, you have the right to request that your data be deleted (the right to be forgotten), please see section 9 for further details.
We respect your right to access and control your information. Part of this is making sure you understand your legal rights, which are as follows:
If you would like further information on your rights or wish to exercise them please write with details of your request, to the contact details in section 11.
Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so (for example, because the information no longer exists or there is an exception which applies to your request).
Data Protection Manager, BI Worldwide Ltd. 1, Vantage Court, Newport Pagnell, Buckinghamshire MK16 9EZ or by emailing firstname.lastname@example.org
Legal Department, BSH Home Appliances Limited, Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT or by emailing Data-Protection-GB@bshg.com. If you wish to make a Subject Access Request, rectify or activate your Right to be Forgotten then please use the following link: https://datarequest.bsh-group.com/en/
If you are not happy with our response, or you believe that your information or privacy rights have been infringed, you should contact the UK Information Commissioner's Office, which oversees data protection compliance in the UK. Details of how to do this can be found at https://ico.org.uk.